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How to use Sunny
Sunny is the SunRay AI agent on this site. She answers by voice or in writing, sizes a pump for your pool, shows you things on the page and can bring in a real person. Here is what each control does.
Open her, fold her, move her
- On a computer Sunny sits at the side of the page. On a phone tap Meet Sunny at the bottom of the screen to open her.
- Minimize (the small arrow at the top of her panel) folds her away. Press her again to bring her back; your conversation is kept.
- Maximize Sunny: on the stage (the dash at the bottom of her panel) makes her large, on her stage inside her panel.
- Minimize Sunny (the square that stands where the dash was) brings her usual panel back.
- Hide to the edge (bottom of her panel) tucks her against the side of the page.
- Move Sunny to the right side (the arrow at the bottom of her panel, on a computer) puts her on the other side of the page.
- The bar under her face (on a computer) makes her face bigger or smaller: press it, or drag it.
Talk with her
- Talk starts a voice conversation. Your browser asks for the microphone first. Sunny does not speak until you press Talk.
- Talk over her at any time: she stops and listens.
- End (where Talk was) ends the voice conversation with one press.
- Mute mic stops her hearing you until you press it again.
- Quiet Sunny turns her voice off; her answers still appear in writing. The slider beside it sets her volume.
Write to her
- Write in the box Message Sunny and press Send.
- When you first open her, the suggestions above the box ask a common question with one tap.
- Read to me, beside her name on an answer, has her read that answer out loud.
- Clear chat (top of her panel) starts the conversation over.
Show her your pool
- Camera opens your camera inside her panel. Your browser asks first. Choose what you are showing from the list (the pool, the equipment, the pump's label), then press Take photo. Sunny answers about each photo. The X closes the camera.
- Share a photo (the picture icon beside the box) sends a photo you already have.
- Photos you take join this chat so Sunny can see them, and go to our team by email with this conversation.
Reach a real person
- Live Human calls a real person at SunRay through Sunny. You see the call going out, and a red End stops it.
- If nobody picks up, you are shown the other ways to reach us: phone, text, WhatsApp and email.
- You can always call (855) 372-8467.
The page around her
- Ask Sunny to take you somewhere, for example "take me to the quote form", and the page moves there.
- Bag (top of her panel) shows what you have chosen to buy.
- EN at the top of the page changes the language of the page and of Sunny.
- The moon at the top of the page turns on the dark setting for the page and for Sunny.
- The gear at the top of her panel holds more choices: her look, the written conversation and where she stands on the page.
- The ladybug at the bottom of her panel is for telling us how it is going: a thumbs up, a thumbs down, a suggestion or something not working. No name is needed.
Sunny is an AI agent. For anything she cannot settle, press Live Human or call (855) 372-8467. Back to the pumps