Privacy Policy

Last updated: February 10, 2026

SunRay Engineering LLC ("SunRay," "we," "us," or "our") operates sunrayus.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information you provide: When you request a quote, contact us, or place an order, we may collect:

• Name, email address, phone number
• Mailing/shipping address and ZIP code
• Pool size, type, and location details
• Payment information (processed securely by Square — we do not store card numbers)

Automatically collected: When you browse our site, we may collect:

• IP address, browser type, device information
• Pages visited, time on site, referring URL
• Cookies and similar tracking technologies

How We Use Your Information

• To process quote requests and orders
• To provide personalized pump recommendations
• To communicate about your order or inquiry
• To improve our website and products
• To send relevant product information (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Payment processors (Square) to process transactions
• Shipping carriers to deliver your order
• Service providers who assist our operations (e.g., live chat via Tawk.to)
• Legal authorities when required by law

Data Security

We implement reasonable security measures to protect your personal information. Our website uses HTTPS encryption. Payment processing is handled by PCI-compliant third-party processors.

Cookies

We use cookies for website functionality and analytics. You can control cookies through your browser settings. Disabling cookies may limit some site features.

Third-Party Services

Our site may use:

• Google Analytics — for website traffic analysis
• YouTube — for embedded video content
• Tawk.to — for live chat support
• Square — for payment processing

Each service has its own privacy policy governing data use.

Your Rights

You may:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a copy of data we hold about you

California residents have additional rights under the CCPA. Contact us to exercise any rights.

Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact Us

For privacy questions or data requests:

• 📞 (855) 372-8467
• 📧 sales@sunrayus.com
• SunRay Engineering LLC, Laguna Niguel, CA